What will it take to bring your organisation successfully into the twenty-first
century? The world´s foremost expert on business leadership distills twenty-
five years of experience and wisdom based on lessons he has learned from scores
of organisations and businesses to write this visionary guide. The result is a
very personal book that is at once inspiring, clear-headed, and filled with
important implications for the future. The pressures on organisations to change
will only increase over the next decades. Yet, the methods managers have used
in the attempt to transform their companies into stronger competitors - total
quality management, reeengineering, right sizing, restructing, cultural change
and turnarounds - routinely fall short, says Kotter, because they fail to alter
behaviour. Emphasising again and again, the critical need for leadership to
make change happen, Leading Change provides the vicarious experience and
positive role models for leaders to emulate. The book identifies an eight-step
process that every company must go through to achieve its goal, and shows where
and how people - good people - often derail.
